Support

Get useful evidence from repeated restarts.

PanicBench compares files already saved on your iPhone. It does not run hardware diagnostics or promise that a named part is faulty.

Import panic files

1. On iPhone, open Settings → Privacy & Security → Analytics & Improvements → Analytics Data.
2. Open a file whose name begins with panic-full, share it, and save it to Files.
3. Repeat for at least one more incident from the same iPhone.
4. In PanicBench, create a case and use the import button to choose the files.

If a file will not import

• Confirm it is an unedited .ips panic file, not a screenshot or copied snippet.
• Keep each case to one physical iPhone; mixing devices weakens recurrence evidence.
• Try saving the file to the Files app before importing it.

Contact

Include the PanicBench version, iPhone model, iOS version, and what you expected to happen. Do not email diagnostic files, serial numbers, Apple IDs, passwords, payment details, or customer-identifying information.

Typical support target: within two business days.